Privacy Policy

Last updated: October 2, 2026

Short version: OpenClaw Easy runs locally on your machine. Your conversations, messages, and API keys are never stored on our servers. If you use pre-paid AI credits, your messages pass through our server to generate replies but are not stored. Anonymous usage data is collected only if you turn it on.

1. Who We Are

OpenClaw Easy ("we", "us", "our") is the developer of the OpenClaw Easy desktop application, available at openclaw-easy.com. If you have any questions about this Privacy Policy, contact us at info@openclaw-easy.com.

2. What Data We Collect

2.1 Data We Do NOT Collect

OpenClaw Easy is designed to keep your personal data on your own machine. We do not collect, store, or transmit:

  • The content of your messages or conversations on WhatsApp, Telegram, Slack, Discord, Feishu, or Line
  • Your AI provider API keys
  • Your conversation history with AI models
  • Your contacts or phone numbers
  • Your agent configuration or system prompts
  • Any files or media processed by the app

All of the above data stays exclusively on your local machine.

2.2 Anonymous Usage Telemetry

To understand how many people are actively using OpenClaw Easy and which features are most useful, we collect a small amount of anonymous, non-personal telemetry data, including:

  • A randomly generated anonymous device identifier (not linked to your identity)
  • Your operating system and CPU architecture (e.g., macOS arm64, Windows x64)
  • The AI provider type currently active (e.g., "cloud", "local") — not the specific key or model name
  • A daily active usage signal (a date stamp indicating the app was used, with no content)
  • App version number

This data cannot be used to identify you personally. It is used solely for aggregate product analytics (for example, "how many users are active today" or "what percentage use local models").

Telemetry is off by default. Nothing is sent unless you turn it on in Settings → Telemetry, and you can turn it off again at any time.

2.3 Website Analytics

The OpenClaw Easy website (openclaw-easy.com) uses Google Analytics to understand visitor traffic. Google Analytics collects standard web analytics data such as page views, session duration, and referral sources using cookies. For more information, see Google's Privacy Policy.

2.4 Pre-paid AI Credits (Premium)

If you sign in and buy pre-paid AI credits, we collect your email address and the information needed to process your payment and keep your credit balance: your top-ups, and for each message the model used and the amount deducted. Payment processing is handled by our third-party payment provider (Stripe) and your full payment card details are never stored on our servers.

When you chat using credits, each message and the reply are sent through our server to Amazon Web Services (Amazon Bedrock), which runs the AI model. We do not store the content of these messages. We use your IP address and a device identifier to apply rate limits and prevent abuse. If you use your own API key or a local model instead, your messages do not pass through our servers.

Some existing users are on a legacy premium subscription plan, which is no longer offered. For them we also keep the information needed to manage the subscription until it ends.

3. How Your Data Flows Through the App

When you use OpenClaw Easy, here is exactly what happens with your data:

  • Your messages are received by the app on your local machine from the messaging platform (WhatsApp, Telegram, etc.).
  • AI inference: the message is sent from your machine directly to your chosen AI provider (Anthropic, OpenAI, Google, or a local Ollama instance). If you use a local model, no message ever leaves your machine. If you use a cloud provider, your message is sent directly to that provider under their own privacy policy.
  • The AI response is returned to your machine and forwarded to the messaging platform.
  • At no point in this flow does OpenClaw Easy's infrastructure see or store the content of your messages.

4. Third-Party AI Providers

When you use a cloud AI provider with your own API key, your messages are processed under that provider's terms and privacy policy:

We recommend reviewing the privacy policy of your chosen AI provider, particularly regarding whether they use API inputs for model training.

5. Data Retention

Anonymous telemetry data is retained for up to 24 months for aggregate analytics purposes and then deleted. Premium account data (email address, credit balance and usage records) is retained while your account is active and for up to 90 days after you ask us to close it or your legacy subscription is cancelled, then deleted.

6. Data Security

We take reasonable technical and organizational measures to protect the limited data we do collect. Telemetry data is stored in secured cloud infrastructure with access restricted to the development team. We do not sell your data to any third party.

7. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • Access: request a copy of any personal data we hold about you
  • Deletion: request that we delete your data
  • Telemetry choice: telemetry is off unless you turn it on, and you can turn it off in the app Settings at any time
  • Portability: request your data in a portable format

To exercise any of these rights, email us at info@openclaw-easy.com.

8. Children's Privacy

OpenClaw Easy is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify users through the app or via email (for premium subscribers). Continued use of the app after changes constitutes acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us: